Fraud Warning and Scam Alert
The American Heart Association and American Stroke Association do NOT endorse products or services. In addition, we do not contact anyone requesting personal information like account passwords, personal identification numbers (PINs) or Social Security numbers. Do not provide any personal or financial information to unknown individuals, whether by phone or email.
The American Heart Association may certify specific products or services that have met specific criteria. Please visit these links for more information on our Hospital Certification Program and Heart-Check Program.
The American Heart Association does not certify trainers, doctors or training courses created by other organizations. Any claims that training products or materials are “AHA Certified,” “AHA Approved,” “AHA Compliant” or “created by AHA certified” people, where the “AHA” means the American Heart Association, are not true.
If you suspect telephone solicitations, emails or other communications are making fraudulent claims related to the American Heart Association or American Stroke Association, please contact us right away at 1-800-242-8721 or firstname.lastname@example.org. We also urge anyone receiving fake solicitations to file a complaint with the Federal Trade Commission by calling the FTC at: 877-FTC-HELP or online at ftccomplaintassistant.gov, your state Attorney General consumer protection office, and local law enforcement.
Recent Examples of Reported Scams and Misrepresentations:
- AHA has become aware of people claiming to be from “the American Heart & Stroke Association” who tried to sell insurance to unsuspecting families. The sales person was very persistent and tried to gain entry to the home to provide “information” about the insurance.
- Homes across the U.S. are getting automated calls from a company claiming to be American Senior Benefits. The calls urge seniors to get a free medical alert system, “as endorsed by the American Heart Association.” Apparently, after connecting to a live person, consumers learn that the medical alert system requires an ongoing monthly maintenance fee.
The American Heart Association does not endorse products. In addition, we have not confirmed that anyone has ever received the product.There is a legitimate company called American Senior Benefits that is not making these calls. Both the “real” American Senior Benefits company and the American Heart Association have complained to the Federal Trade Commission.
- A number of websites claim to provide online training, including CPR training that is “AHA Compliant” even though the organizations are not American Heart Association-authorized training centers. These sites may claim to offer online training with no skills checks or instant electronic course cards available upon completion of the online training.
The American Heart Association does not approve training courses created by other organizations, does not allow its course completion cards to be given to students who do not complete the skills check portion of American Heart Association training, and there are no “AHA-compliant” training courses or “AHA-certified” professionals conducting training. An organization that has been approved to issue cards with the AHA logo upon successful completion of an AHA training course should display the “Authorized Training Center” logo to help you know they are authorized. You should check with your present or prospective employer about the course completion cards they will accept before paying anyone for training intended to gain or retain your training status.
- We have learned of a website that advertised copies of training course exam questions with the answers for sale. The website turned out to be part of an apparent scheme to steal credit card information. We have reported the site to appropriate authorities. In another situation, people were discovered selling training course completion cards to individuals who had not taken the courses or demonstrated their skills. Several arrests were made after the scheme was reported to local authorities.
The American Heart Association does not sell or permit others to sell the actual examinations used to confirm a student’s completion of CPR, ACLS, PALS or any other training. Anyone who attempts to sell such information — or offer a course completion card for sale to anyone who has not met the training requirements — is probably doing so illegally and attempting to steal your personal or financial information.
- Recently, an employer reported receiving a course completion card that looks like the one below. This fillable PDF card is a form completed on a computer and is not a valid Laerdal or AHA Training Center course completion card.
The American Heart Association's Authorized Training Centers will not send you an electronic course completion card that you fill in online. If you receive one of these, please report it to the AHA right away, along with any information you have about where it came from.
Official American Heart Association Logos
Need to check out products and programs that bear the American Heart Association’s or American Stroke Association’s logos? These links should help:
Official logos for American Heart Association and American Stroke Association
The Heart-Check Mark (groceries, restaurant foods & meals, hospitals)
The Go Red For Women Mark Power to End Stroke
My Life Check/Life's Simple 7
You're the Cure
Jump Rope for Heart and Hoops for Heart